FAQ

Because we want your experience to be just as Lovely as the wedding gown you’ll find, here are a couple of pointers for making the most of your day shopping with us:

Do I need an appointment?
Yes. So that we can give each bride our undivided attention, all shops are by appointment only, and cannot accommodate walk-ins. We require private appointments to try on both wedding gowns and accessories. Click on the home page to schedule your appointment and specify if you are coming in for a bridal or accessories appointment.

How long are appointment times?
We allot 1 hour for your bridal appointment. Because we are boutique stores, all gowns are out for browsing, and we have found one hour is the perfect amount of time to select your favorites and try them on.

When should I order my wedding dress?
Dresses can take up to 4-5 months to produce, since it is being made to order. When you factor in shipping and alterations, it could be a 6 month total process. We suggest deciding on a dress 9–6 months prior to your wedding date, so you have time built in for fittings and accessorizing. There are rush options for weddings under 6 months, but rush fees do apply.

What is a trunk show?
Lovely carries an edited selection of each designer’s collection, but trunk shows are a designated time that Lovely will have an extended selection of a particular designer. The trunk shows only last a couple of days, and appointments fill up quickly, so we recommend you book early if one of your favorite designers will be visiting Lovely and you want to be able to shop the whole line. Discounts apply on trunk show merchandise during the trunk show dates only.

How should I prepare for my appointment?
Take some time to look through magazines and websites so you have a general idea of what you prefer in a wedding dress. This will help us get started in the selection process, although your stylist may also have some recommendations that you will love. It is helpful to bring undergarments of similar styles that you will wear on your wedding day, including strapless bras and those magic spanx! Also bring heels of a height that you will wear for your wedding so you can get the complete picture when dress shopping.

Will I need alterations?
We like to order the dress as close to your current size as possible, but all bridal gowns need alterations to give it a perfect fit for your wedding day. Before picking up the gown you purchase at Lovely, we suggest you contact a tailor to schedule your appointment to start the fitting process. Lovely has recommended tailors in each of our shops, so contact your local store for a referral.

Do you do fittings in your shop?
We do not tailor in our stores, since a tailor’s shop has all have the bells and whistles at their fingertips to achieve a perfect fit and any last minute changes you may want to make to your gown. We don’t have any required alterations packages, which means you only pay for what you need to have done to make your gown fit like a glove.

Do you have plus size samples?
We do sell plus size dresses! We do our best to accommodate as many beautiful body types as possible with our sample dresses. For this reason, the majority of our samples are sizes 8, 10, and 12 and we have a small selection of sample gowns size 14-20. This allows us to get the largest range of various body types, both smaller and larger, into our gowns and order just the right size for each of our brides. We use pins and modesty panels for dresses that are on the small side and clips for dresses that are too big, in order to give you the best possible idea of what our dresses will fit like when they are tailored to you. We absolutely understand that this is a major shopping experience and it isn’t enjoyable for anyone if we don’t carry what you are looking for! If you have specific questions or if you would like to speak to someone directly about your size concerns and learn more about what we have just for you please shoot the location you would like to visit an email directly.

Can I bring a large party to my appointment?
We recommend that you limit your party to three or less during your visit at Lovely. We are cozy little boutiques with limited seating and we have found that the opinions of a trusted few always make for an easier decision for you. For larger parties, please chose a salon that best fits your number of people, and we ask that you bring no more than 5 max as space is limited.
 
As small boutique shops, we look forward to bringing all of our brides a wonderful experience, so please no food, drink, or dogs allowed. We also find it difficult to accommodate having small children since we have heavy mirrors and lots of straight pins….safety first! If you have any extenuating circumstances, please call first and we will do our best to find a time that will best accommodate your needs. Saturdays are the busiest, so weekday appointments are highly encouraged for larger groups.